Employ design thinking research methodologies to uncover insights on the attitudes and behaviours that exist internally around innovation efforts.
One of the largest obstacles for this project was that innovation functions in the non-profit space are very new. Though there have been efforts in charitable activities, seldom do organizations have a truly dedicated internal innovation function.
As the task focused on designing and standing up an in-house innovation structure, there were few case studies to draw on. To overcome this, I utilized design thinking research methodologies to co-create a solution with the employees who would inevitably be using it. Although a lack of agency existed individually, the desire to collaborate across departments was extremely high.
With a loosely defined understanding of innovation across the organization, it became apparent that both a consistent definition and structure would be needed. Therefore, in designing a solution, I examined three different management systems – centralized, decentralized and distributed. Thereby allowing for a fit-for-purpose structure with room to grow. Through a shared responsibility to increase relevance, impact, and survival, War Child can be in position to become a leader in humanitarian innovation.